If you have ever called a company and been placed on hold with just silence you will immediately understand why we consider music and messages on hold to be vital to any company. Without the reassurance that you are still connected you may well hang up and call back, you may even call somebody else.

Considering that around 94% of all companies advertising budgets are directed at getting prospective clients to call, not greeting those prospects with a professional image should be reconsidered.

• Did you Know ?
  Over 70% of business calls are placed on hold or transferred
  90% of callers will hang up if held in silence for over 40 seconds, and 34% will not call back
  Around 20% of callers make a purchase if they hear an offer that interests them
  Most calls are put on hold for 30 seconds, plenty of time to get a message across.

What do callers to your business hear when they are on hold? or are being transferred?
Are you maximising this opportunity to inform, impress and sell?

Benefits to your business

Entertain callers and sound more professional
Up-sell and cross-sell
Automate service announcements
Drive-up website traffic
Answer frequently asked questions
Reduce abandoned call rates
Meet regulatory obligations
Improve image and brand awareness

Messages and Music On Hold Options

Here at Connects Telecom we can advise, supply and install the bets option for your business. With a range from simple CD players and reassurance messages to fully scripted and professionally produced studio productions installed on a state of the art network linked on hold player.

We can also offer excellent payment options with low cost leasing available for the professional studio recorded systems

Call 0800 027 0804 or email : info@connectstelecom.com for a no obligation quotation.